2025 Melbourne Water Industry Update
Thursday 30 October 2025
This webinar presented a Melbourne Water update to industry regarding progress on programs that have been developed in coordination with the Urban Planning and Development Strategic Collaboration Group (UPD SCG).
The webinar covered:
· A snapshot of current Melbourne Water performance, including response times and customer feedback.
· The status of the Afflux Practice Note.
· An overview of the Melbourne Water accreditation and self-certification Quality Assurance Program.
Presenters
Stuart Draffin– Melbourne Water, General Manager, Urban Planning and Development
Anna Lucas– Melbourne Water, General Manager Service Strategy